Cloud-Hosted Call Center Software

Turn-key & Affordable Predictive Dialer Solutions For Call Centers Of Any Size! We are STIR/SHAKEN Compliant.

Call Us at 888-992-6682

5 Star Reviews From Clients Who Switched to CCS!

No Contracts

CCS doesn’t require contracts or minimums, we know that once you test our systems and network you will never look back!

No Congestion

With our premium call routing and tier 1 network, all of your calls will be routed and at the best price possible to save you money!

No Call Limits

CCS can help you expand your campaigns exponentially with unlimited channels available and provisioned as you need them!

Top Support

Customers from all over the world depend on our expert support team to assist with their hosted contact center software and specialty telecom solutions.

Competitive Pricing

Since CCS runs our own carrier network, we cut out the middleman and pass the savings on directly to you! Contact us today to see how much we can save your company!

Contact us today for a free consultation! 888-992-6682

Expert Call Center Dialer Configuration

CCS is a top ranked provider of hosted dialer systems and carrier service, but offers several other value added services.

Contact us today for a free consultation

Registered & STIR/SHAKEN Compliant

CCS is fully compliant with the STIR/SHAKEN mandate, and will soon offer A level attestation on 100% of calls made on our hosted systems using DID’s provisioned from CCS. We are also officially filed as a carrier with the FCC.

Contact us today for a free consultation

Easy Migration & Setup

To start the onboarding process, please contact one of our specialists to discuss your company’s needs and requirements. We will be able to give you a definitive timeline once we speak to you.

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Decades of Dialing Experience

There isn’t a question or problem that our tech team cannot address! You can have 100% confidence in the support we offer.

― No More SPAM/SCAM Caller IDs!

Adaptive DID Technology

The CCS engineers have developed and implemented a revolutionary new system for DID usage and management. Our adaptive DID system helps to limit individual number usage and prevent your Caller IDs from being flagged as SPAM/SCAM.

― Server Redundancy To Keep You Running

Unmatched 99.9999% Up-Time

Our dialer servers are hosted with multiple redundancies across our numerous data centers to guarantee you are up and running with the best connectivity and speed in the industry!

― Most Experienced Team In The Industry

Experienced Server Engineers

Our team has been configuring and managing all of the well known dialer systems for over 15 years. The expert vicidial technicians at CCS can help you improve on your current marketing!

No Hardware

Cloud-based solution with no premise-based hardware to buy or maintain.

Zero Downloads

Run every feature in your contact center without any downloads directly from a web browser.

30 Min. Training

Get your CSR’s up and running in under 30 minutes with a system that’s easy to learn.

Powerful Features & Options

Our system has all of the features you need to be successful.

Call Dispositions

Faster hang-ups and dispositioning of calls with one key press.

Built In Soft Phone

CCS offers a built-in softphone within our platform, no additional software or configuration required.

Pause Tracking

Monitor how long your agents are on pause or sitting in disposition screens.

Custom Web Pops

Need your agents to be able to access outside information while on the call? No problem!

Dynamic HTML Scripting

Create the perfect set of custom fields within the CCS agent interface for your business!

Call Tracking

Built in reporting and recording of inbound, outbound and manually dialed phone calls.

Agent Leads Search

Agents can easily find previous calls or leads, schedule follow-ups, and stay on top of their sales.

Custom Data Forms

Create custom data forms for your agents to input or collect information essential to your operations.

Testimonials

Join Our Other Successful Clients

We have used many vicidial providers over the years and at least once a week we had all of our employees sitting around when the system went down. We finally found a more reliable provider and never looked back!

Scott T. – Call Center Owner

CCS set us up in minutes after a huge server issue with our other vendor and cannot thank them enough for the quick service and support!

Tanner R. – Sales Call Center Owner

I had never used vicidial before so was scared to even begin! The support team helped me learn it quickly and had me dialing the same day.

Amy F. – Business Owner

Frequently Asked Questions

Can your system support our predictive dialing?

Our hosted contact center can support thousands of agents with our expert predictive dialer configuration and server resources.

How long will it take to build a system for us?

Our engineers can get your new system up and running in as little as 24 hours.

Will you be able to increase our contact rate and conversions?

Customers average a 20% boost in contact rates when switching over to a CCS managed Hosted Contact Center.

How can you save us money on our dialing minutes?

As a fully licensed carrier, with our own company-owned network we use our buying power to lock in aggressive rates and then pass the savings down to our customers.

Is your system reliable?

Uptime means profitability for sales call centers, which is why each CCS Hosted Contact Center is built to be a best-in-class mission-critical solution. We have server redundancy across our multiple data centers in the US to guarantee that your system is always up when you need it.

Can you provide us with clean DIDs?

Yes! In addition our new DID management technology will keep your calls connecting. Our system will automatically scan your DIDs, remove unused DIDs to keep your costs low, and add new DIDs as needed to keep your calls connecting and closing!

Schedule A Free Demo

Call 888-992-6682 To Speak To A Specialist